--- title: "Discussions" slug: "discussions" tags: ["my.G2 discussions", "questions", "discussions", "seeded questions", "pinned questions", "comment as expert"] updated: 2026-11-09T03:24:44Z published: 2026-11-09T03:24:44Z canonical: "documentation.g2.com/discussions" --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.g2.com/llms.txt > Use this file to discover all available pages before exploring further. # Discussions The Discussions tab enables you to view and respond to questions submitted by buyers. ## Basics of Discussions You can use discussions to engage in transparent conversations with buyers and collect product feedback by posting your own discussion topics. ### Where discussions appear on your profile You can find your product’s discussions by selecting **Discussions** in the navigation on your product profile. Select **View all Discussions** to open the full list. ![The Discussions section on a G2 product profile](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/discussions-tab-profile.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A13%3A41Z&se=2026-11-15T04%3A13%3A41Z&sr=c&sp=r&sig=wCiw2orsUTnUQ8lnejg2yyt0tuWZ8Unphb4LwN3mOPM%3D) G2 adds up to four pinned questions to the Discussions section of product profiles for certain products. Pinned discussions are determined to be the most frequently asked questions for your product. ![image showing a G2 pinned discussion on a product profile](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/discussions-pinned-question.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A13%3A41Z&se=2026-11-15T04%3A13%3A41Z&sr=c&sp=r&sig=wCiw2orsUTnUQ8lnejg2yyt0tuWZ8Unphb4LwN3mOPM%3D) ## Managing your Discussions ### Responding to discussions ![The Q&A Discussions page in my.G2 with the See Discussion links](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/discussions-see-discussion.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A13%3A41Z&se=2026-11-15T04%3A13%3A41Z&sr=c&sp=r&sig=wCiw2orsUTnUQ8lnejg2yyt0tuWZ8Unphb4LwN3mOPM%3D) To respond to a discussion: 1. Go to [my.G2](https://my.g2.com/~/discussions), then select **Buyer Activity** > **Discussions**. 2. Select **See Discussion** next to the question you want to answer. 3. Select **Comment as Expert** to respond on behalf of your organization or select **Comment as [Your Name]** to respond as yourself. G2 recommends using **Comment as Expert** to respond to discussion questions. This enables your organization to respond with one voice when addressing buyers and product users. ![The Comment as Expert button on a discussion](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/discussions-comment-as-expert.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A13%3A41Z&se=2026-11-15T04%3A13%3A41Z&sr=c&sp=r&sig=wCiw2orsUTnUQ8lnejg2yyt0tuWZ8Unphb4LwN3mOPM%3D) 4. From the *Select a Product* dropdown, select the product that you are responding on behalf of and enter your comment. 5. Select **Post**. ### Posting your own discussions You can start your own discussion to ask questions or collect feedback from your users to help refine your product roadmap. ![Starting a discussion from the Discussions section of a G2 product profile](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/start-a-discussion.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A13%3A41Z&se=2026-11-15T04%3A13%3A41Z&sr=c&sp=r&sig=wCiw2orsUTnUQ8lnejg2yyt0tuWZ8Unphb4LwN3mOPM%3D) To start a discussion, you must first submit a review for any product or service on G2.com. Once your review is approved by our QA team, you can post discussions. To start a discussion: 1. Go to your G2 product profile, then select **Discussions** in the navigation. 2. Select **Ask about {your product name}**. 3. Enter a *Title*, *Description*, and G2 product category for your discussion. You can also add tags to help you group and filter your discussions. 4. Select **Start A Discussion** to submit the post. ### Configuring discussion notifications You can update your user account preferences to receive notifications for certain discussions activities such as someone answering a question that you posted. ![demonstration showing how to set user preferences related to notifications](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/discussions-notification-preferences.gif) New discussion questions do not generate notifications in my.G2. To receive notifications related to discussions: 1. Log in to [G2.com](https://www.g2.com/login). 2. Select your avatar in the upper-right corner, then select **Settings & Preferences**. 3. You can select the notification frequency for the following options: ![image showing discussion related notification settings in a user account](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/discussions-user-notifications.png) - Someone answers a question I asked - Someone answers a question I answered - Someone replies to my comment - Someone asks a question I might be able to answer 4. Select **Save**. You can select **Notifications** to access your personal notifications. ![image showing the notifications tab within a user account](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/discussions-user-notifications-spotlight-tab.png) ## Related - [Screenshots](/screenshots.md) - [Videos](/videos.md) - [Downloads](/downloads.md)