---
title: "Downloads"
slug: "downloads"
tags: ["downloads", "downloadable files", "white papers", "downloads product profile", "my.G2 downloads", "syndication", "content syndication"]
updated: 2026-11-09T03:24:55Z
published: 2026-11-09T03:24:55Z
canonical: "documentation.g2.com/downloads"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.g2.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Downloads

The Downloads tab enables you to upload downloadable content to your G2 profile to help buyers understand your product.

![The Downloads tab on the G2 panel](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/downloads-hero.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A23%3A33Z&se=2026-11-15T04%3A23%3A33Z&sr=c&sp=r&sig=IEIiH2kEuVOVJCPlYzbye6G822oQZ5xbdw2b96BxbBE%3D)

              
              

Downloads are available on G2 profiles only. Capterra, Software Advice, and GetApp profiles don't have a Downloads tab.

## Basics of Downloads

### Where downloads appear on your profile

Downloads are displayed in the *G2 Marketing Solutions Media* section of your G2 profile.

![The G2 Marketing Solutions Media section on a G2 profile](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/downloads-on-profile.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A23%3A33Z&se=2026-11-15T04%3A23%3A33Z&sr=c&sp=r&sig=IEIiH2kEuVOVJCPlYzbye6G822oQZ5xbdw2b96BxbBE%3D)

              
              

G2 recommends uploading your Complete Pricing List to **Listings** > **Manage Listings** > **Cross-Marketplaces** > **Packages & Pricing** in my.G2 instead of providing a download in this section.

For more information about uploading your pricing list, refer to the [Pricing & Packaging](https://documentation.g2.com/docs/packages-pricing) documentation.

Downloads are gated by default. When a buyer selects a download, G2 prompts them to complete your lead form. Buyers only need to complete the form once to access all of your gated downloads.

![A buyer selecting a download and completing the lead form](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/downloads-leads-gate.gif?sv=2026-02-06&spr=https&st=2026-11-15T03%3A23%3A33Z&se=2026-11-15T04%3A23%3A33Z&sr=c&sp=r&sig=IEIiH2kEuVOVJCPlYzbye6G822oQZ5xbdw2b96BxbBE%3D)

              
              

For more information on customizing your G2 lead form, refer to the [Leads](https://documentation.g2.com/docs/leads) documentation.

## Managing downloads in my.G2

![The Downloads tab with the Add Download option](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/downloads-add-download.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A23%3A33Z&se=2026-11-15T04%3A23%3A33Z&sr=c&sp=r&sig=IEIiH2kEuVOVJCPlYzbye6G822oQZ5xbdw2b96BxbBE%3D)

              
              

G2 recommends uploading files that do not include proprietary product details or sensitive customer information.

Your organization is responsible for any downloads that are featured on your product profile.

To add downloads to your G2 profile:

1. Go to [my.G2](https://my.g2.com/~/product_listing), then select **Listings** > **Manage Listings** > **G2** > **Downloads**.
2. Select **+ Add Download**.
3. Choose a supported file from your local machine.
4. Enter a **Label** and **Webhooks Title** for the file.

              
              

The webhooks title is used as the entry for the {document_title} field if you choose to deliver your leads data to a third-party tool.

For more information, refer to the [Lead webhooks](https://documentation.g2.com/docs/leads#lead-webhooks) documentation

You can upload up to five downloads. Each file must be smaller than 20 MB and be one of the following supported file types: PDF, JPG, PNG, or GIF.

              
              

It can take up to 15 minutes for downloads to appear on your product profile.

You can use the drag handles to rearrange the order downloads appear.

![Rearranging downloads with the drag handles](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/downloads-arrange-order.gif?sv=2026-02-06&spr=https&st=2026-11-15T03%3A23%3A33Z&se=2026-11-15T04%3A23%3A33Z&sr=c&sp=r&sig=IEIiH2kEuVOVJCPlYzbye6G822oQZ5xbdw2b96BxbBE%3D)

To delete a download, select the trash icon for the file.

![The trash icon for a download on the Downloads tab](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/downloads-delete-download.png?sv=2026-02-06&spr=https&st=2026-11-15T03%3A23%3A33Z&se=2026-11-15T04%3A23%3A33Z&sr=c&sp=r&sig=IEIiH2kEuVOVJCPlYzbye6G822oQZ5xbdw2b96BxbBE%3D)

              
              

You can also select **Edit in G2.com**, hover over the *Official Downloads* section, then select **Edit Downloads**.

## Related

- [Screenshots](/screenshots.md)
- [Videos](/videos.md)