---
title: "References from Reviews"
slug: "references-from-reviews"
updated: 2025-06-04T22:52:59Z
published: 2025-06-04T22:52:59Z
canonical: "documentation.g2.com/references-from-reviews"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.g2.com/llms.txt
> Use this file to discover all available pages before exploring further.

# References from Reviews

References from Reviews enables you to connect with reviewers who agree to be references for your product.

![image showing the References from Reviews tab in my.G2](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-hero.png)

To access References from Reviews, go to [my.G2](https://my.g2.com/~/customer_references), then **Review Management** > **References from Reviews**.

## Basics of References from Reviews

The *References from Reviews* tab allows you to access the contact information for your references to provide to prospects, or to discuss future advertising and promotional opportunities with your references directly.

![Demo showing how to access the User Contact Request form in my.G2](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-request-contact.gif)

By default, G2 displays references from the past six months. To adjust your time interval, select one of the default options.

![demo showing how to select a different time interval on the References from Reviews tab](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-time-frame.gif)

              
              

To be included in References from Reviews, a reviewer must answer **Yes** for the following question on the G2 review form.

![reference question](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-question.png)

You can select **Use in new Reference Page** to create a reference page featuring the selected review.

![demo showing how to selec the User in new Reference Page button](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-new-reference-page.gif)

              
              

For more information about reference pages, refer to the [Reference Page](https://documentation.g2.com/docs/reference-pages) documentation.

## Contacting references

G2 offers two ways to contact references: via the G2 community or directly by email.

You can opt for G2 to mediate the initial communication with references in order to add context to contact requests or to avoid email spam filters. Alternatively, if your prospect does not have a G2 account, you might choose to provide them with the reference’s business email address.

              
              

You should only contact a user via their G2 profile if they have agreed to be a reference for your product.

### Submitting a contact request in my.G2

![Demo showing how to access the User Contact Request form in my.G2](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-request-contact.gif)

To submit a contact request:

1. Go to [my.G2](https://my.g2.com/~/customer_references), then **Review Management** > **References from Reviews**.
2. Find the reference you want to contact. You may need to modify the date range to find a particular reference.
3. Select **Read full review**.
4. Select **Request Contact**, then complete the *User Contact Request* form and select **Submit Request**.

You will receive a confirmation email from G2 regarding your contact request within 24 hours.

Your reference receives a G2-branded email populated with the answers submitted in the *User Contact Request* form.

![community contact](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-sample-email.png)

#### Contacting references by email

![download email](https://documentation-g2-com-images.s3.us-east-1.amazonaws.com/references-from-reviews-download-csv-new.png)

To access the business email addresses of your references:

1. Go to [my.G2](https://my.g2.com/~/customer_references), then **Review Management** > **References from Reviews**.
2. Find the reference you want to contact. You might need to modify the date range to find a particular reference.
3. Select **Download CSV**. Your CSV contains information about each of the references in the specified date range, including their business email address, name, company, and data from their G2 review.