--- title: "Self-Serve Events" slug: "self-serve-events" updated: 2026-10-21T21:00:22Z published: 2026-10-21T21:00:22Z canonical: "documentation.g2.com/self-serve-events" --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.g2.com/llms.txt > Use this file to discover all available pages before exploring further. # Self-Serve Events Self-Serve Events let you collect G2 reviews at live events such as conferences, trade shows, and user groups by displaying a QR code attendees scan to leave a review on the spot. ## Basics of Self-Serve Events Each self-serve event campaign generates a branded landing page and a QR code. Attendees scan the QR code at your event and submit a review. With delayed login, attendees can submit a review without a G2 account. They provide their email address and marketing consent, then receive an email with options to verify their identity through LinkedIn, Google, or a G2 account. Reviewers have 30 days to complete verification. Reviews must be verified and pass G2's standard moderation process to be published and rewarded. You need Review Collection included in your G2 package to create a self-serve event campaign. Contact your G2 representative if you're unsure whether your account includes this feature. ### Delayed login Attendees can submit a review without a G2 account. They provide their email address and marketing consent, then receive an email with options to verify their identity through LinkedIn, Google, or a G2 account. Reviewers have 30 days to complete verification. Reviews and incentives are contingent on verification and passing G2's standard review moderation process. The incentive expires if the reviewer does not verify their identity within 30 days. Delayed login is automatically disabled when you select swag as your only incentive. ### QR code and landing page Your landing page goes live at midnight on your event's start date, in your event's timezone. Before activation, anyone who scans the QR sees a countdown page that changes automatically to your live landing page when the event begins. ![Countdown page attendees see before the event starts](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/image1(1).png?sv=2026-02-06&spr=https&st=2026-11-05T09%3A51%3A47Z&se=2026-11-05T10%3A51%3A47Z&sr=c&sp=r&sig=rOMaLFwan4AUKaopb6pmSu2HIekY8Kus%2BU7h7TSq8p0%3D) After your event ends, the landing page deactivates and displays an "event has ended" page. ![Event ended page shown after the event closes](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/image3(1).png?sv=2026-02-06&spr=https&st=2026-11-05T09%3A51%3A47Z&se=2026-11-05T10%3A51%3A47Z&sr=c&sp=r&sig=rOMaLFwan4AUKaopb6pmSu2HIekY8Kus%2BU7h7TSq8p0%3D) You can download the QR code from the Review Campaign Dashboard (**Reviews** > **Campaigns**) in my.G2 or use the QR code included in your confirmation email. ### Best practices #### Promoting your event Make the QR code easy to find. Place it on booth signage, table tents, badge inserts, session slides, demo stations, and other high-traffic areas. Share the landing page URL through digital event touchpoints, including your event app, agenda page, and attendee emails. #### Engaging attendees Brief booth staff and event ambassadors to actively invite attendees to review. Make sure they can explain the incentive and that attendees can submit a review without logging in. Ask for a review after a demo, session, or good conversation while the experience is fresh. Queues, lunch areas, and charging stations can also be good opportunities. #### Encouraging verification Encourage reviewers to verify their identity before they leave the event. Reviewers have 30 days to complete verification, and only verified reviews that pass G2's standard moderation process can be published and rewarded. #### Managing your budget Budget roughly 30% above your expected spend to reduce the chance that your incentive runs out during the event. When the budget is exhausted, the landing page switches to a non-incentivized experience for new submissions. G2 Gives pages don't switch to a non-incentivized experience. #### Getting value from event reviews Use event reviews to collect recent feedback from real users. Reviews can provide product and customer experience insight and contribute to your G2 profile, including ratings, badges, and category placement. ### Creating a campaign To create a self-serve event campaign: ![The New campaign button in the Self-Serve Events panel on the Collect Reviews page](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/self-serve-events-new-campaign.png?sv=2026-02-06&spr=https&st=2026-11-05T09%3A51%3A47Z&se=2026-11-05T10%3A51%3A47Z&sr=c&sp=r&sig=rOMaLFwan4AUKaopb6pmSu2HIekY8Kus%2BU7h7TSq8p0%3D) #### Entering campaign details 1. Go to my.G2, then select **Reviews** > **Collect Reviews**. In the *Self-Serve Events* panel, select **New campaign**. 2. Select **Create Event**. 3. Enter a **Campaign title**. This title is for internal reference and isn't shown to reviewers. 4. Under **Product**, select the product your campaign covers. 5. Enter the number of reviews you want to collect in **About how many reviews are you aiming to collect?** This number tracks progress on the landing page and doesn't affect cost. Use the **Budget cap** to control spend. 6. Under **Select (up to 3) target categories**, select the categories you want reviewers to see. 7. Under **Event**, set a **Start date**, **End date**, and **Timezone**. #### Configuring login and incentives ![Login & Incentive step of the Self-Serve Events campaign setup, showing login and incentive options.](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/self-serve-events-login.png?sv=2026-02-06&spr=https&st=2026-11-05T09%3A51%3A47Z&se=2026-11-05T10%3A51%3A47Z&sr=c&sp=r&sig=rOMaLFwan4AUKaopb6pmSu2HIekY8Kus%2BU7h7TSq8p0%3D) 1. Under **When should reviewers verify their identity?**, select an option: - **Regular login**: reviewers verify their identity before writing a review. - **Delayed login**: reviewers can write a review before verifying their identity and verify later by email. 2. Under **What incentive will reviewers receive?**, select an option: - **Gift card**: a digital gift card issued for verified submissions. - **G2 Gives**: a charitable donation made per review. - **Physical incentive (swag)**: an incentive you distribute directly to reviewers at the event. - **Non-incentivized**: no reward is offered. 3. Configure the incentive amount and **Budget cap** for the selected incentive. For gift cards, select a **Gift card type**, set the **Amount per review**, and set a **Budget cap**. The budget defaults to **Unlimited**. 4. If you select **Delayed login**, see [Delayed login](/docs/self-serve-events#delayed-login) for information about verification and incentives. #### Customizing your landing page 1. Enter a **Headline** for the landing page, or leave it blank to use the default. 2. Under **Hero image**, select **Replace image** to upload your own image, or use the default image. 3. Review the **Mandatory description**. This text appears on the landing page and can't be changed. 4. Optionally, enter additional text in **Add more**. 5. Review the **Live preview** as you customize the page. #### Reviewing your campaign Review your campaign details and reviewer experience. The review screen shows your campaign title, owner, product, target categories, event dates, timezone, target country, incentive, login flow, and review target. Select **Open preview** to view the landing page reviewers will see. #### Scheduling your campaign 1. Select a **Payment method**. 2. Select **Schedule campaign**. After scheduling, G2 generates a QR code and vanity URL for your event and sends a confirmation email with your QR code, landing page URL, and preview link. The confirmation email includes the QR code as a PNG and provides a downloadable PDF version. ![Confirmation page showing confirmation of campaign scheduling](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/image5.png?sv=2026-02-06&spr=https&st=2026-11-05T09%3A51%3A47Z&se=2026-11-05T10%3A51%3A47Z&sr=c&sp=r&sig=rOMaLFwan4AUKaopb6pmSu2HIekY8Kus%2BU7h7TSq8p0%3D) Add your credit card before you start setup, then return to complete the form. You can add a new credit card by going to my.G2, then selecting your avatar in the upper-right corner > **Payments & Billing History**. ### Editing or disabling a campaign To edit a landing page, go to my.G2, then select **Reviews** > **Campaigns**. Select **Edit** for the campaign, then select **Edit**. ![Edit option for a self-serve event campaign in my.G2](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/image4(1).png?sv=2026-02-06&spr=https&st=2026-11-05T09%3A51%3A47Z&se=2026-11-05T10%3A51%3A47Z&sr=c&sp=r&sig=rOMaLFwan4AUKaopb6pmSu2HIekY8Kus%2BU7h7TSq8p0%3D) You can edit all campaign fields until the event activates at midnight on its start date, in the event's timezone. After the event begins, you can only raise the **Budget cap**. You can disable a scheduled or active event at any time from the campaign page in my.G2. ### Monitoring campaign performance Campaigns appear in the [Review Campaign Dashboard](https://my.g2.com/~/selfservice_campaigns) in the *Your Campaigns* panel. Self-serve event campaigns show *Self-Serve Event* in the *Campaign Type* column. ![Your Campaigns panel in the Review Campaign Dashboard](https://cdn.document360.io/1759d01c-b118-4f31-81f7-e4011071a6d4/Images/Documentation/image2.png?sv=2026-02-06&spr=https&st=2026-11-05T09%3A51%3A47Z&se=2026-11-05T10%3A51%3A47Z&sr=c&sp=r&sig=rOMaLFwan4AUKaopb6pmSu2HIekY8Kus%2BU7h7TSq8p0%3D) From the campaign dashboard, you can view the campaign status, open the landing page preview, access your event's QR code, and edit the campaign. The per-event dashboard tracks review counts through the submission and approval funnel, verification status, incentives issued, and budget remaining. For G2 Gives events, the dashboard also shows dollars raised. For more information on managing campaigns and viewing analytics, refer to the [Campaign Dashboard](https://documentation.g2.com/docs/campaign-dashboard) documentation.