---
title: "Redeeming a Visa® promotional prepaid card"
slug: "redeeming-a-visa-promotional-prepaid-card"
updated: 2025-09-18T22:51:52Z
published: 2025-09-18T22:51:52Z
canonical: "documentation.g2.com/redeeming-a-visa-promotional-prepaid-card"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.g2.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Redeeming a Visa® promotional prepaid card

Follow these steps to redeem your Visa® Promotional Prepaid Card.

1. Go to [MyPrepaidCenter.com/redeem](https://www.myprepaidcenter.com/redeem).
2. Enter your 12-digit reward code.
3. Complete the online registration and accept the cardholder agreement.
4. After registration, you'll see your 16-digit card number and expiration details.

A plastic card is optional and costs $3.00, deducted from your balance.

Physical cards can take **7–14 business days** to arrive.

          
          

Visa® Promotional Prepaid Cards expire **6 months** from redemption. You must **register** the card within **3 months** of receiving the email.

## For help

You can request a plastic card once they have completed the card registration and activation at http://www.MyPrepaidCenter.com.

If you have any problems or questions while redeeming the reward, please visit https://help.tangocard.com/s/

          
          

Visa® Promotional Prepaid Cards have an expiration period of 6 months.

- [Pathward privacy policy](http://www.pathwardprivacypolicy.com)
- [Peoples Trust Company privacy policy](https://www.peoplestrust.com/en/legal/privacy-security/privacy)
- [Blackhawk Network patent information](http://www.blackhawknetwork.com/patent)