Videos enable you to showcase your product in action, demonstrating features, functionalities, and user interface in a more engaging manner than static images.
Do not upload videos that include proprietary product details or sensitive customer information. Your organization is responsible for any inappropriate videos that are featured in your product profile.
Managing videos on your profile
G2
To update the videos on your G2 profile, go to my.G2, then select Listings > Manage Listings > Edit in G2.com. In the editor, select Upload in the Media Gallery section.
For more information about updating your G2 profile, refer to G2 in the Product Information article.
Capterra, Software Advice, and GetApp
You manage videos separately for Capterra, Software Advice, and GetApp. The steps are the same for all three marketplaces.
To add a video to a Capterra, Software Advice, or GetApp listing:
- Go to my.G2, then select Listings > Manage Listings.
- Select Capterra, GetApp, or Software Advice, then select the Videos tab.
- Select + Add Video.
- Enter a supported video URL in the URL field.
G2 supports Vimeo, Vidyard, Wistia, and YouTube Universal Links for your videos.
G2 recommends setting a high-definition YouTube thumbnail of 1280 x 720 pixels to ensure it appears correctly in the media gallery on your profile page, as this size adheres to the standard HD format and 4:3 aspect ratio.
The number of videos you can add depends on the marketplace. You can add up to one video on Capterra and up to 20 videos on GetApp. G2 does not host your videos, so there is no size limit for the video files.
On Capterra and GetApp, you need at least one video to keep your listing published.
You can use the drag handles to rearrange the order videos appear.
To delete a video, select the trash icon for the video.
Category videos
On Capterra, use the Category Videos section to customize the video for a specific category. If you don't add a category video, G2 uses your default product video.
