Locate your gift card after your review has been moderated and approved.
Where to find your gift card
If your review meets all eligibility criteria, you’ll receive an email with the gift card link and redemption instructions. Be sure to check your spam folder or any alternate email addresses if you don’t see it.
Unclaimed gift cards expire after one year and cannot be recovered after that time.
You can also visit the Rewards tab in your G2 user profile to claim unclaimed gift cards or to access your gift card information if the email is lost.
When to expect your gift card
Gift cards are issued within 3 business days (weekends and holidays excluded) after review approval.
Troubleshooting missing gift cards
- Review the steps in Where to find your gift card and confirm your review was submitted through a qualifying campaign.
- Check your spam folder and, if needed, ask your IT team to ensure emails from G2 are not being blocked.
- If your gift card has not arrived after 3 business days, contact G2 Support.